Terms & Conditions

Cookies

Our websites use cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you in anonymous form from other users of our websites and helps us to provide you with a good experience when you browse our websites. The cookies we use are either ‘analytical’ cookies, which allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them, or functionally necessary for the sites to operate. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

Some cookies are essential to ensure this website works for you in the best possible way. You may delete and block all cookies from the sites, by activating the setting on your browser that allows you to refuse the setting of all or some cookies, but you may not be able to access all or parts of our site.

Privacy Policy

General Data Protection Regulation (GDPR) and Data Protection Act (DPA) 2018

In order for us to provide our services, we need to collect the following information:

  • Company address
  • Company names
  • Contact phone numbers
  • Individual employee names
  • Email addresses
  • Client customer details
  • Business cards
  • Bank details
  • Engineering materials (e.g. drawings)

The data is gathered from quotations requests, incoming enquiries, search engines or verbally and we also use 3rd party companies from time to time. This data is stored onto our search systems and backed up periodically by 3rd party remote servers. We will not transmit your information to other parties, unless it is required to fulfil your request for a quotation, to complete an order or we are legally obliged to do so, data disclosures will only be relevant to the requirement of the quotation/contract. We do not use 3rd party marketing firms and as such will never sell your information to 3rd parties.

On completion of any quotations/contracts we will hold the physical and digital files on record. The files are held on site and in secure servers.

During processing orders, we may be required to send data to 3rd parties, these include but are not limited to;

  • Courier/Transport Services
  • Business Control Software Providers

Any information passed on to these parties will be conducted within the GDPR guidelines and will only be relevant to the requirements of providing our services.

Should you have any issues with the above information or queries regarding any of the above, please do not hesitate to contact us.

Emailing

We do not endorse ‘spam’ mail – we know how annoying this is! We will send you information that may be relevant to you and we will send newsletters to all of our customers that have requested to receive these via our enquiry form. If you choose to do so, you can unsubscribe from these at any point either by clicking on the unsubscribe button in the email or by contacting us at hvac@wozair.com